Sue Ellen Hill Gramajo is a seasoned business administration professional, Co-owner and COO of HillGra Real Estate Services, mortgage loan officer, and a passionate advocate for financial literacy. She specializes in helping first-time homebuyers navigate the complexities of securing financing and utilizing Texas-based Down Payment Assistance programs. To date, she has facilitated over $615K in down payment assistance and has surpassed $20 million in sales, assisting countless families in achieving their dream of homeownership.
In her role as a Mortgage Loan Officer at Primary Residential Mortgage, Sue Ellen is dedicated to assessing clients’ financial qualifications, creating personalized strategies, and educating them on opportunities to reach their homeownership goals. She specializes in owner-occupied homes, second homes, investment properties, refinancing, and Down Payment Assistance programs. Her success is built on her deep empathy for clients, her ability to simplify complex financial concepts, and her unwavering commitment to guiding clients through each step of the process.
Sue Ellen’s diverse career journey also includes over 20 years as a professional performer, choreographer, and dance teacher. This unique background brings an outside-the-box, creative approach to her work, allowing her to solve problems with innovative strategies that set her apart in the mortgage and real estate industries. Her ability to think creatively has been an asset in both her leadership and client-focused roles.
As Co-owner and COO of HillGra Real Estate Services, Sue Ellen oversees operations at a full-service real estate company that specializes in buying, selling, investing, lending, and inspecting residential properties in New Braunfels, Houston, and the surrounding areas. She ensures that clients receive expert guidance and unparalleled service at every step of their real estate journey.
In addition to her real estate expertise, Sue Ellen brings strong skills in data management, Excel, and customer service. Her previous experience at Houston Ballet in operations and finance saw her reduce departmental overspending and create advanced business analytics tools for performance tracking, as well as managing procurement and contract negotiations. These skills are crucial in her current roles, helping her make informed decisions that lead to the best possible outcomes for her clients.
Fluent in Spanish, Sue Ellen is known for her empathetic communication and conflict-resolution skills. She is adept at de-escalating challenging situations and providing solutions that leave both parties feeling heard and satisfied.
Sue Ellen holds a Master’s in Business Administration from the University of Houston-Downtown and is a Certified Residential Mortgage Loan Originator (RMLO). In addition to her professional qualifications, she’s certified in Mental Health First Aid, CPR, and Fire Warden Certification, demonstrating her well-rounded skill set and commitment to personal growth.
Outside of her professional endeavors, Sue Ellen enjoys spending time with her family, adores rescue dogs, and values meaningful conversations with friends.
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